Contact

Contact Us
Welcome to contact Cozypeak customer support for any questions, order assistance, product consultation, after-sales service, or business cooperation inquiries. We always strive to provide fast, professional, and friendly support to every customer worldwide.

Contact Methods

Official Email: peaktechnologymc@gmail.comService Phone: +852 68598896

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (HKT) Weekends and Hong Kong public holidays: Off duty We will reply to all valid inquiries within 24 working hours.

Common Support Scopes

  • Product parameter consultation, usage guidance, and technical support
  • Order inquiry, payment problems, shipping and tracking issues
  • Return, refund, replacement, and after-sales service application
  • Brand cooperation, wholesale, and customized service consultation
  • Privacy policy, service terms and other rule inquiries

Warm Reminder

To help us solve your problem faster, please attach your order number and detailed problem description (photos or videos are preferred) when contacting us. We will provide you with an accurate and effective solution as soon as possible.
Cozypeak Team
Last Updated: 2026